Location: Levittown PA
Work Description: Squirrel in our chimney!
Comments: I woke up one morning to some kind of creature in my fireplace. After being freaked out about what it could be, I googled pest control in my area and found Roughneck. I am so glad that I found this company. I called them and explained the situation. Bill told me he would come right out to figure out what was going on. Twenty five minutes later he was at my door and we figured out it was a squirrel in my fireplace. He first made sure to keep my family safe and sent us upstairs while he opened the fireplace to see what he could do. Then he set a trap to trap the squirrel. He told me as soon as the squirrel was trapped, to let him know, day or night, and he would come out and retrieve it. When we had trouble with the trap closing and not getting the squirrel inside, Bill came out at 10 o'clock on a Friday night to fix it! I couldn't believe how dedicated he was to his clients to make that trip in the evening on his time off! This squirrel was so quick and stubborn, it was impossible to catch. Bill came out and caught it himself. He also gave us a great price and a great price on a cap for our chimney. We couldn't be more pleased with the service from Roughneck and from Bill. I felt that he was dedicated and honest. I wish I knew of him last year when we bought our house. I would have used him for our termite inspection. We will most certainly be calling him in the future if we need any pest services. I trust him completely.
Name: Sandra Greenawalt
Location: Willow Grove PA
Work Description: My home was treated for termites.
Comments: I would recommend this company to anyone! I was extremely upset when I found these bugs in my home. I no sooner got off my computer and my phone was ringing from Roughneck asking questions. He came out the next day to inspect my home. Then treated it the following day. What a relieve to get such good, reasonable, professional service! Thank-you again!
Location: Wrightstown NJ
Work Description: Check house for possible bedbug infestation.
Comments: I found myself in a situation where I had a "mystery rash" and after seeing several doctors who couldnt tell me what it was I was almost certain we had BEDBUGS!!! I spoke with Bill on the phone and he was professional and courteous. Our first conversation was almost an hour long encounter with him answering any and every question I had with patience and understanding. I had previously spoke to two other "pest control experts" who informed me that they were certain I had a bedbug issue(just by speaking to me over the phone and NEVER even entering my home). Bill told me he didnt think that was the case but he would check just to be sure. I live near Wrightstown NJ and he drove all the way to inspect my home and tell me that I didnt NOT have bedbugs. I have no knowledge of this area and couldnt even tell you what a bedbug looked like, he could have easily came into my home and charged me for services I didnt even need! He not only went threw my entire house, he took myself and my husband out to his vehicle to show us a sample of dead bedbugs so that we were educated enough to know what they looked like for future reference. He didnt even ask to bring that jar of bugs into my home, suggesting instead that we come out to his truck to see them which I greatly appreciated(I get freaked out easily by bugs, dead or alive and couldnt imagine that jar in my home!). I would also like to add that when I asked him for a quote on removal services if that was going to be the case, he quoted me a maximum amount that was the SAME amount as the MINIMUM price the other two "experts" I spoke to quoted me! If your looking for an honest company who does a great job and isnt out to take not only your belongings but your wallet to the cleaners, then I highly suggest Roughneck!!
Name: William Prince
Location: Philadelphia PA
Work Description: Inspected entire living aria treated same and advised repair of window to prevent mice from entering building
Comments: [I] was impressed with timely followl up call and interest in my satisfaction. I would not heasitate to recomend Bill to my friends.
Name: Caitlyn Clarke
Location: Glenside PA
Work Description: Spraying for ants.
Comments: [Two] minutes after my inquiry bill called me and he sent out his guy, Adrean, right away. Within 3 hours he was at my house spraying those ants away! He was very punctual, polite and knowledgeable. I will recommend to anyone looking for a exterminator.
Name: Rose Ann Campbell
Location: Philadelphia PA
Work Description: Pest removal
Comments: First let me say that Bill was a warm, friendly, professional guy and his personality shines. Bill was informative and explained the steps of his procedure along the way. He was punctual too! I highly recommend him!
Name: Karen Slover
Location: Mount Ephraim NJ
Work Description: Sprayed for ants, water bugs and sprayed yard for bugs
Comments: Came to my location within 24 hours and explained the entire process. Set the schedule for a monthly service. Great job.
Name: Stella Karalius
Location: Abington PA
Work Description: I had a bee hive behind one of my second floor shutters. Bill took care of it instantly and he was diligent about not effecting the environment. He even reduced his price on site when he saw the job was not a large one.
Comments: I would recommend this company for any insect issue anyone would have. In fact, I already have.
Name: Carol Sarapata
Location: Levittown PA
Work Description: Had squirrels in the attic. One (alpha male) got trapped in the walls. Roughnecks were there every step of the way to draw him out.
Comments: Very nice and compassionate group of fine men. Thanks for your constant efforts and not giving up on getting this critter out.
Call Roughneck Pest Control at (877) 280-6027 today for a free estimate on your pest inspection and control needs.